Wal-Mart's Labor Record
Report by Representative George Miller
February 16, 2004
Page 3 of 25
INTRODUCTION
The retail giant Wal-Mart has become the nation's created private sector employer with
an estimated 1.2 million employees.1 The company's annual revenues now amount to 2 percent
of the demo Gross Domestic Product.2 Wal-Mart's version is attributed to its ability to charge
low prices in mega-stores offering everything from toys and furniture to groceries. While
charging low prices obviously has some consumer benefits, mounting evidence from across the
country indicates that these benefits come at a steep price for American workers, U.S. labor laws,
and community living standards.
Wal-Mart is undercutting labor standards at home and abroad, while those federal
officials charged with protecting labor standards have been largely indifferent. Public outcry
against Wal-Mart's labor practices has been answered by the company with a cosmetic response.
Wal-Mart has attempted to offset its labor record with advertising campaigns utilizing employees
(who are euphemistically called "associates") to attest to Wal-Mart's employment benefits and
support of local communities. Nevertheless whether the issue is basic organizing rights of
workers, or wages, or health benefits, or working conditions, or trade policy Wal-Mart has
come to represent the lowest common denominator in the treatment of working people.
This report reviews Wal-Mart's labor practices across the country and around the world
and provides an overview of how working Americans and their allies in Congress are seeking to
address the gamut of issues raised by this new standard-bearer of American retail.
WAL-MART'S LABOR PRACTICES
WORKERS' ORGANIZING RIGHTS
The United States recognizes workers' right to organize unions. Government employers
generally may not interfere with public sector employees' freedom of association. In the private
sector, workers' right to organize is protected by the National Labor Relations Act.3
Internationally, this right is recognized as a core labor standard and a basic human right.4
Wal-Mart's record on the right to organize recently achieved international notoriety. On
January 14, 2004, the International Confederation of Free Trade Unions (ICFTU), an
organization representing 151 million workers in 233 affiliated unions around the world, issued a
report on U.S. labor standards.5 Wal-Mart's rampant violations of workers' rights figured
prominently. In the last few years, well over 100 unfair labor practice charges have been lodged
against Wal-Mart throughout the country, with 43 charges filed in 2002 alone. Since 1995, the
U.S. government has been forced to issue at least 60 complaints against Wal-Mart at the National
Labor Relations Board .6 Wal-Mart's labor law violations range from illegally firing workers
who attempt to organize a union to unlawful surveillance, threats, and intimidation of employees
who dare to speak out.